Practice Policy · Reviewed September 2026
Cancellation & Refund Policy
Learn how appointment adjustments, cancellations, and fee refunds are handled professionally and fairly at Health Nutrition Hub.
Transparent Rescheduling, Cancellation Windows & Refund Processing
24h Notice
You may reschedule your consultation appointment at no extra cost by providing at least 24 hours written notice prior to the call.
Free Rescheduling with 24h Notice
Full Refunds
Cancellations submitted more than 24 hours before the booked consultation slot receive a 100% full refund via the original payment method.
100% Refund Available
Late Cancellations
Cancellations with less than 24 hours notice or unattended sessions may be subject to a nominal appointment reservation fee.
Short Notice Terms
Technical Guarantee
In the rare event of connection failure on our side, your appointment will be rescheduled immediately or refunded in full without hassle.
Satisfaction Guarantee
Questions or Clarifications
For questions concerning this policy, session scheduling, or practice standards, our client support desk can be reached Monday to Friday from 9:00 AM to 6:00 PM CET at +356 2138 9245 or via email at [email protected].